Brian Jeffrey
Q.P and her husband in Hanoi encountered difficulties in obtaining a tax refund of VND10 million due to the complex procedures. The couple faced confusion as multiple tax agencies directed them to different locations to submit the necessary documents.
Despite attempts to follow instructions by submitting dossiers via email, they faced repeated refusals and were left frustrated by the process.
Another taxpayer, T.C, also expressed the challenges he faced in understanding the requirements for a tax refund of VND10 million, as he struggled with identifying all sources of income to meet the regulations.
The Ministry of Finance highlighted various reasons for delays in tax refunds, including incorrect submission of documents, inadequate declaration of taxable incomes, and errors in reporting income from different sources.
Experts emphasize the importance of utilizing tools like the eTax Mobile app to access tax information and simplify the process of tax declaration and payment.
Overall, taxpayers with multiple income sources often spend significant time gathering the necessary documentation for tax refunds, leading to delays and frustration in receiving the refunds.
In the first half of 2024, the HCM City Taxation Agency received a large number of refund requests, with thousands still pending settlement due to non-compliance with refund requirements.
Efforts are being made to streamline the tax refund process and provide guidance to taxpayers on utilizing digital tools for easier tax declaration and payment.
