Taylor Swift recently concluded the first part of her Toronto shows during the Eras Tour at the Rogers Centre, where numerous fans gathered eagerly.
However, for one unfortunate Canadian family, their ticket-buying experience turned disastrous as they were swindled out of $15,600 USD.
Mel Keogh, from Ottawa, purchased 28 tickets for her family who were thrilled to attend the concert on November 23.
She bought the tickets from a ticket broker she had relied on previously, but sadly discovered later that it was a scam.
“It was terrible breaking the news to the girls that we couldn’t go,” Keogh recounted to CTV News Ottawa.
“It’s all we’ve discussed for a year,” she continued, mentioning how her daughter, Jordan, 15, was heartbroken after preparing bracelets and outfits for the occasion.
“They were over the moon. My daughter, in particular, knows every single Taylor Swift song and all the details about her albums and eras.”
Keogh and her relatives combined efforts with four neighbors, investing $561.89 USD for each ticket.
In the end, Keogh lost $15,687 USD (approximately $22,000 Canadian), while her neighbors lost about $2,139 USD (around $3,000 Canadian).
The group had even planned to reserve limousines and accommodations for this unique experience.
Family left questioning their judgment
Patricia Keogh, Mel’s sister-in-law, indicated that the website had been previously utilized, and everything seemed formal when completing the purchase, as they received confirmation emails with seat details.
“It’s all gone, everything,” Patricia remarked to CTV News. “(This is) extremely disappointing as we let down our family. How could we not have noticed this? How could we have been fooled? We’re intelligent people.”
Tickets from the official seller, Ticketmaster, are sold out, and resale tickets range from $3,000 to $5,000 CDN.
Mel expressed that her family cannot afford these prices, but remains hopeful about attending the concert.