Brian Jeffrey
Discontinuation of 2G Services
As of October 16, users who have not transitioned from 2G to 4G are unable to make calls or send text messages.
Currently, around 143,000 subscribers still relying on 2G services have seen their connectivity ceased. Viettel leads the telecom sector in the number of 2G-dependent users who need upgrades, followed by VNPT and MobiFone.
An operator noted that most of these 2G users are rarely active clients who may not require the service anymore.
Telecom companies are implementing various initiatives to assist these 2G users in moving to 4G.
Data from AOT suggests that, as of January 2024, there were approximately 18.2 million 2G users. Following a directive from the MIC to expedite the 2G phase-out and provide complimentary devices, many users have begun switching to 4G.
According to Nguyen Phong Nha, the deputy head of AOT, 2G technology has been in use for three decades, leading to a decline in service quality and reliability. Thus, it is imperative to transition, especially with new technologies available.
Robust actions are being implemented in anticipation of the 2G shutdown. The MIC has clarified policies encouraging users to migrate to 4G.
Telecom operators are constructing strategies to facilitate user upgrades, while device manufacturers are adapting their business models to align with the roadmap for retiring 2G as part of national digital transformation efforts.
Advantages of 2G Cessation
The end of 2G services is advantageous for individuals and businesses alike, promoting the advancement of a digital society, economy, and governance.
For the public, moving away from 2G enhances access to superior 4G and 5G services and supports the government’s vision of providing a smartphone to every citizen, facilitating smartphone usage among all Vietnamese.
Telecom companies stand to benefit by phasing out outdated technologies, which can lower operational costs and support the advancement of sustainable technologies.
Given that 2G technology is energy-intensive, its removal not only aids businesses but also promotes societal benefits and environmentally friendly growth.
From a government perspective, discontinuing 2G will free up bandwidth that can be repurposed for more efficient technologies.
As of now, 77 countries are planning to discontinue 2G and 3G technologies, predominantly by the year 2028.
