Brian Jeffrey
2G technology, after years of service, is becoming obsolete, leading many countries to decommission 2G to allocate resources for newer network technologies.
37 countries, including 25 in the Americas, 7 in Asia, and 4 in Europe, had completely shut down 2G by June. Africa remains the sole continent where no country has concluded a shutdown yet.
In Vietnam, the cessation of 2G will take place in two stages. Initially, telecom providers will cease services for subscribers using 2G-only devices by September 2024. Subsequently, the entire 2G system will halt operations by September 2026.
Nguyen Trong Tinh, Viettel Telecom’s deputy CEO, mentioned the challenges the company faces in discontinuing 2G. Many clients using 2G phones oppose the shutdown despite offers of financial assistance for upgrading their devices.
About 70% of Viettel’s subscribers reside in rural and mountainous areas, many facing financial constraints hindering them from purchasing smartphones.
Tinh noted that despite extensive communication by telcos regarding the 2G shutdown, uncertainties persist. Viettel has sought aid from local authorities in various areas to encourage residents to transition to newer devices.
Bui Son Nam, MobiFone’s deputy CEO, stated their efforts to assist users, suggesting that financially able individuals can switch to smartphones, while those unable to afford them can opt for complimentary 4G feature phones.
Le Dac Kien, VNPT VinaPhone’s deputy CEO, pointed out that certain subscribers like fishermen rely on feature phones for voice calls and SMS. To facilitate the transition away from 2G, the telecom provider plans to provide free 4G feature phones to users unable to afford smartphones.
