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Warning about a New Scam Targeting Bank Customers in Vietnam

New biometric verification scam targets bank customers in Vietnam (via Primetweets)

Cybersecurity experts forecasted an increase in cyber-attacks aimed at smartphone users in 2024 due to the significance of smartphones in daily life and work, making them a prime target for cybercriminals.

The Cybersecurity Authority of Vietnam’s Ministry of Information and Communications recently flagged a new online scam tactic where criminals impersonate bank employees to deceive victims into participating in biometric verification processes, leading to asset theft.

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Various tactics used in online scams include:

Fraudsters are taking advantage of the new regulation mandating biometric data updates on banking apps starting July 1st. They pose as bank representatives to solicit personal information such as addresses, ID card photos, and bank account details. Some even go as far as convincing victims to engage in video calls to capture voice, facial expressions, and gestures. Once the data is obtained, they gain access to banking apps to conduct unauthorized transactions.

Scammers might also deceive victims into downloading apps infected with malware via links in text messages. These malicious apps enable fraudsters to monitor the victim’s device activities, granting them access to confidential information.

Instances of scams where individuals were defrauded include:

A victim in Hanoi lost 1.2 billion VND when a scammer posing as a police officer instructed them to install a fake app through a deceptive message. This allowed the fraudster to control the victim’s device and transfer funds from their bank account.

Another victim in Binh Phuoc province fell for a scam promising lucrative and easy jobs. The fraudsters, posing as acquaintances on Telegram, offered a music-related job with a promise of high pay per vote. By downloading a fake app and making deposits, the victim lost over 2.3 billion VND.

Ontario police recently warned about scams impersonating the Canadian Anti-Fraud Centre (CAFC) where criminals impersonate reputable entities to trick victims into divulging sensitive information and stealing money.

WhatsApp scams, ranging from impersonating acquaintances to fake prize announcements, are on the rise. Users are advised to exercise caution with messages from unknown sources, refrain from clicking on links, and avoid sharing personal information or sending money without verifying the sender’s identity.


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